Dear solid waste residential and commercial customers,

                In an effort to continually control costs, the City of Macclenny has contracted with Advanced Disposal Services Stateline, LLC to collect all household solid waste within the City. This includes commercial customers as well as residential. This change will be effective February 1, 2013.  The City will be going to a once a week automated system. Although it may be a reduction in times serviced, if you are like myself having unlimited amount of receptacles, there has been a tendency to not maximize the use of the containers. I encourage the residents to be very efficient in placing your solid waste within the receptacle.  All solid waste must be inside the receptacle to be picked up. The City will continue to provide the yard debris pick up as before. We also encourage use of the solid waste collection site located at Griffin Court and the recycling bins located at Hartline Drive for items that may have a tendency to take up much needed space in your receptacles such as cardboard boxes. The following are some things that we ask you to please acknowledge in order to have a smooth transition in our solid waste program.

1. All customers will be furnished an adequate receptacle by Advanced Disposal Services Stateline, LLC. The residential container will be furnished a 96 gallon container. This is included in part of your existing monthly fee at no additional cost. This is limited to one (1) container per household.  If an additional container is required, it will be billed at $5.93 per receptacle per month added to your bill.
2. All containers will have sufficient information attached detailing the service schedule for collection.
3. Existing or current receptacles that you now have will not be picked up. You are required to utilize the furnished receptacle.

We all realize when a new program is implemented, there always exists troubleshooting incidents. We hope to minimize those issues however, communication between the contractor and customer is essential. On the receptacle, you will be furnished a number to call if you are not being serviced efficiently and effectively. The City requests that you cooperate in calling the contractor initially. On issues not resolved, the City staff will be available to assist you. Ms. Janice Clark, Utility Supervisor 904-259-0962 or Mr. Mike Walker, Office Coordinator 904-259-0988 are available to assist.

Once again, we realize when implementing a new system, it involves a learning process. We encourage and seek your cooperation in making this program the best it can be.

                                                                                                                                Sincerely,

Gerald Dopson

City Manager